Frequently Asked Questions:

1. Is training required in order to purchase the Petzl EXO system?
Yes. Whether you are an individual or if your fire department wishes to purchase the EXO system, all users are required to attend the EXO end-user course. This is a mandatory requirement that Petzl has instituted for the purpose of safety. Click here for details

2. Can individual Firefighters purchase EXO System without their Fire Department's approval?
Yes, but you must first attend an EXO end-user course before purchasing the kit. Also, fire department approvals for use of the Petzl EXO system or similar equipment is not the responsibility of All Hands Fire Equipment, Petzl or our affiliate and cooperative trainers.

3. Can the EXO and Triact carabiner components be purchased separately from the kits?
No. The EXO kit is engineered as a complete system and is manufactured, tested and inspected under Petzl's ISO 9001 quality control standard and certified under NFPA standards as a complete personal escape system. All components are compatible with one another and perform correctly under specific test criteria.

4. Does the Petzl EXO system require the user to have a class-2 harness?
Yes, the Petzl EXO system is designed and engineered to be used with a class-2 harness such as the Gemtor 541NYC left side closing harness and the RIT Class-2 harness. It will meet the NFPA standard when used with either harness.

4. Will the Petzl EXO system work with the Gemtor 541NYC RIGHT and LEFT side closing harness?
NO. The Petzl EXO system is designed to work with the left side closing harness only. A right side closing harness will not work. If a department is interested in the Petzl EXO system and their turnout gear will not accomodate the needed left side closing Gemtor harness, an alternative is to purchase the RIT Class-2 harness.

6. Does All Hands Fire Equipment provide discount options when purchasing the EXO, harness and training?
Yes, discounts are available when customers purchase the entire EXO package - EXO system, harness and training.

7. Can I purchase my EXO and use it at the Petzl training class?
Yes. Customers or fire departments may pre-purchase their EXO system (and harness if needed). The system will be held until the class is held. At that time the EXO will be provided to the student for use in class, then for use in the field.

8. Where is the Petzl EXO End-User Class training offered?
All Hands Fire Equipment, in cooperation with First Due Training, are both authorized EXO trainers and offers the Petzl EXO End-User course. Our training is professional, informative and affordable. We will travel ANYWHERE in the United States to provide this training to your fire department or emergency service agency. Call for more information, product purchase and to schedule a class.